Comments on: Getting social media for CRM right http://james.wanless.info/2009/09/social-media-for-crm/ designer :: collaborative technologist :: endorphin junkie Thu, 26 Aug 2010 15:53:50 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Kemp http://james.wanless.info/2009/09/social-media-for-crm/#comment-7498 Kemp Wed, 09 Sep 2009 06:25:02 +0000 http://james.wanless.info/?p=1678#comment-7498 Great post; very interesting and many good points made. Great observations... "Based on my own experience at large organizations, the measurable objectives are often missing. The desire to use a cool tool often seems to trump a problem-solving approach, where the right tool is used to solve a business problem. Post-secondary institutions, in particular, are caught between the desire to leverage the web more effectively for employee productivity, while they grapple internally with labyrinthine policies and rules and red herring privacy concerns about how employees use web technologies." With people working together, it can evolve, it just takes time. Great post just the kind I like reading all the way through Great post; very interesting and many good points made.

Great observations…

“Based on my own experience at large organizations, the measurable objectives are often missing. The desire to use a cool tool often seems to trump a problem-solving approach, where the right tool is used to solve a business problem. Post-secondary institutions, in particular, are caught between the desire to leverage the web more effectively for employee productivity, while they grapple internally with labyrinthine policies and rules and red herring privacy concerns about how employees use web technologies.”

With people working together, it can evolve, it just takes time.

Great post just the kind I like reading all the way through

]]> By: James Wanless » journal » Getting social media for CRM right « Social Media http://james.wanless.info/2009/09/social-media-for-crm/#comment-7477 James Wanless » journal » Getting social media for CRM right « Social Media Mon, 07 Sep 2009 12:48:13 +0000 http://james.wanless.info/?p=1678#comment-7477 [...] R­ead­ th­e o­r­igin­al­ po­s­t: J­ames­ Wan­­les­s­ » j­ourn­­al » G­ettin­... [...] [...] R­ead­ th­e o­r­igin­al­ po­s­t: J­ames­ Wan­­les­s­ » j­ourn­­al » G­ettin­… [...]

]]> By: James Wanless » journal » Getting social media for CRM right | Cis up date today http://james.wanless.info/2009/09/social-media-for-crm/#comment-7472 James Wanless » journal » Getting social media for CRM right | Cis up date today Mon, 07 Sep 2009 05:17:27 +0000 http://james.wanless.info/?p=1678#comment-7472 [...] Wanless - aggregation creator :: interaction specializer :: send manager. Read more: James Wanless » book » Getting ethnic media for CRM right Posted in Uncategorized | Tags: ever, james-wanless, jason, jason-mraz-, might-actually, [...] [...] Wanless – aggregation creator :: interaction specializer :: send manager. Read more: James Wanless » book » Getting ethnic media for CRM right Posted in Uncategorized | Tags: ever, james-wanless, jason, jason-mraz-, might-actually, [...]

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