I make digital things as easy as possible to use, by balancing business goals with the needs of people who use them. I research, define, label and organize, design interactions, and love testing hypotheses.
What Do I Do?
I am a seasoned digital professional with government, educational, corporate and agency experience. I've had a significant role in the UX strategy and management of some pretty large, high traffic customer/employee-facing web properties and I've designed and built many things online.
How Do I Do It?
Whenever possible I try to follow a design thinking approach. It's more lean and iterative than traditional waterfall design and development, and fits far better with Agile.
What Have I Done?
I’ve been on a post-secondary in-house digital team for the past 11 years, so the samples I have reflect that context. Not so much focused on cool start-up type products, but rather web and application work often for student recruitment and marketing purposes. Further, the work I do usually falls into one of three types; larger blended PM/UX roles, doing UX deliverable work only, and small-medium WordPress theming and site builds for campaigns and events.
Where Have I Worked?
I am currently a senior UX analyst on a large post-secondary web team, and have been an agency interactive lead, a major municipality webmaster, a telecom senior portal producer and more. Instead of me posting what amounts to a summary resume or work history, just take a look at my LinkedIn profile for that information.